Frequently Asked Questions

Everything you need to know about MyRagu.

General

What is MyRagu?
MyRagu is enterprise-grade AI infrastructure, custom-deployed in your private AWS cloud for you alone. It ingests all your data—documents, emails, files, financials—lets you query it with natural language, and deploys autonomous agents that can book, buy, fill forms, and talk to other AIs. The same infrastructure trusted by Fortune 500 companies, deployed for one.
Who is this for?
Founders, executives, investors, and high-net-worth individuals who deserve the same infrastructure and white-glove service given to multinational organizations. If you care deeply about privacy and want complete control over an AI that works for you, MyRagu is designed for you.
How is this different from ChatGPT or other AI assistants?
Consumer AI only knows what you paste in. MyRagu knows everything—years of emails, documents, files, all searchable instantly. Consumer AI suggests; MyRagu acts via autonomous agents. Consumer AI runs on shared servers; MyRagu runs in your private cloud with your encryption keys.
Is this enterprise software I'm setting up myself?
No. This is enterprise infrastructure with white-glove service. We handle everything—deployment, configuration, integrations, and ongoing optimization. You get a dedicated account team who treats your personal operations with the same rigor and discretion as a multinational organization. You focus on your life; we handle the technology.

Privacy & Security

Where is my data stored?
In your personal AWS account. We deploy MyRagu into your cloud environment. Your data never touches our servers. You pay AWS directly for infrastructure costs.
Can you see my communications?
No. By design, we cannot access your data. You hold the encryption keys. We couldn't read your messages even if a government asked us to. This is privacy by architecture, not policy.
What if I want to delete everything?
You control the off switch, not us. You can delete all your data instantly, at any time. Since it lives in your AWS account with your encryption keys, deletion is complete and permanent.
Is my data used to train AI models?
Never. Your communications never leave your cloud environment and are never used to improve our models or anyone else's.
What about military-grade security?
Zero-trust architecture. AES-256 encryption with your customer-managed keys. Your infrastructure is air-gapped from us—we couldn't access your data even if we tried, even if a government asked. This is privacy by architecture, not policy.

Control & Discretion

Do I have to give the AI access to everything?
Absolutely not. You have complete discretion over what the AI can see and do. Start with just document search. Add calendar access when you're comfortable. Enable autonomous actions when you're ready. Expand capabilities at your own pace—or don't. It's entirely up to you.
Can the AI take actions without my approval?
Only if you configure it to. You set the boundaries. Many clients start with approval required for every action, then gradually enable autonomous operation for low-risk tasks as trust builds. Some never enable autonomous actions at all—and that's perfectly fine.
What if I change my mind about what the AI can access?
You can adjust permissions at any time. Revoke access to specific data sources, disable certain capabilities, or expand what the AI can do. Your dedicated account team can help you reconfigure at any point.

Legal & Compliance

Is it legal for AI to respond to calls and messages?
Yes, with appropriate disclosures. MyRagu includes configurable disclosure settings to comply with call recording and AI disclosure regulations in your jurisdiction. We recommend consulting with legal counsel for your specific situation. Many clients use "This is [Name]'s AI assistant" disclosures.
What about call recording laws?
MyRagu supports configurable call recording disclosures based on jurisdiction (one-party vs. two-party consent states/countries). You can set automatic disclosures at the start of calls.
Is there an audit trail?
Yes. Full logging of what the AI said and did is available. You can review every autonomous action taken on your behalf.

How It Works

What data sources can I connect?
Google Drive, OneDrive, Dropbox, Amazon S3, SharePoint, Gmail, Outlook, calendar, contacts, PDFs, spreadsheets, and custom APIs. Essentially your entire digital footprint—structured and unstructured—unified and searchable.
What can the autonomous agents do?
Book reservations, flights, and appointments. Purchase items and manage subscriptions. Fill out forms and applications. Interact with external services via MCP (Model Context Protocol). Talk directly to other business AIs via A2A (Agent-to-Agent) protocol.
What is vibe coding?
Vibe coding lets you build custom agents using natural language. Describe what you want in plain English—"Build me an agent that monitors my portfolio companies' news"—and watch it get built. No programming required. Your unique needs, your unique agents.
What about communications automation (texts, calls)?
Autonomous response to texts, emails, and phone calls is on our roadmap. Apply now to join the early access list when this capability launches.

Pricing & Onboarding

How much does it cost?
Setup starts at $10,000, with monthly retainers from $5,000. Infrastructure costs (~$200-500/month) are billed directly to your AWS account. See our pricing page for full details.
Why is it so expensive compared to consumer AI?
Because this isn't consumer AI. You get dedicated infrastructure in your own cloud, custom integrations built for your needs, a dedicated account manager, and ongoing optimization. It's still 10x cheaper than a full-time executive assistant in most major cities—and it works 24/7.
How long does setup take?
Typical deployment takes 2-4 weeks from signed agreement to live system. This includes infrastructure setup, channel integrations, initial training on your communication style, and testing.
How do I get started?
Apply for private access. We'll schedule a confidential call to understand your needs and determine if MyRagu is a good fit.

Still Have Questions?

Apply for access and we'll schedule a call to answer any questions directly.

Apply for Private Access